Q: What does ApplyWise actually do?

We help individuals and families apply for aged care packages or NDIS funding, and guide them through accommodation decisions and government processes. We explain the options, assist with the paperwork, and provide support every step of the way.

Q: Do I need a referral to use your service?

No referral is needed. You can contact us directly and we’ll talk through how we can help.

Q: Can you help if I’ve already started my application?

Absolutely. Whether you’re just starting or stuck halfway through, we can step in and help you complete the process properly.

Q: What is a Home Care Package and how do I get one?

A Home Care Package is government funding that helps older Australians remain at home with the support they need. We guide you through the My Aged Care process to apply for the right level of support.

Q: How long does it take to get a package?

It depends on your situation and urgency, but wait times can be several months. We’ll help you understand your options — including interim care solutions.

Q: Can you help me find aged care accommodation?

Yes. We help you understand the different types of accommodation, the costs involved, and what options are available in your preferred area.

Q: Am I eligible for NDIS funding?

Eligibility depends on your age, residency, and whether you have a permanent and significant disability. We can help assess your situation and guide you through the application process.

Q: What if my NDIS application has already been rejected?

We can assist with reviews or appeals by ensuring your application clearly meets the NDIA’s requirements and includes the right documentation.

Q: How do your services work?

We usually start with a short conversation to understand your needs. From there, we create a plan tailored to your situation and support you through the application or placement process.

Q: How much do your services cost?

Fees depend on the level of support you require. We’ll always discuss this clearly and transparently before you commit to anything. Please see our fees page.

Q: Is your service available Australia-wide?

Yes, we can support clients across Australia via phone, email, and online meetings.