Last updated: 9th April 2025

At ApplyWise, your privacy is important to us. This policy explains how we collect, use, store, and protect your personal information in line with the Australian Privacy Principles (APPs).

---

1. What Information We Collect

We may collect personal information such as:

• Your name
• Phone number
• Email address
• Postal address
• Details you provide through forms or consultations related to aged care or NDIS support services

---

2. How We Collect Your Information

We collect information when you:

• Contact us via our website
• Submit a form or enquiry
• Communicate with us via email or phone
• Use our services

---

3. Why We Collect It

We collect your information to:

• Respond to your enquiries
• Provide consulting and support services
• Improve our services
• Send occasional updates (you can opt out at any time)

We do not sell, rent or trade your personal information to third parties.

---

4. How We Store Your Information

Your information is stored securely on protected systems and is only accessed by authorised personnel. We take reasonable steps to protect your data from misuse, interference, and unauthorised access.

---

5. Third-Party Services

We may use trusted third-party platforms (e.g. email providers, website hosting) to support our business. These services may process your data but are required to handle it securely.

---

6. Cookies

Our website may use cookies for analytics and functionality. You can choose to disable cookies through your browser settings.

---

7. Accessing or Updating Your Information

You can request access to the personal information we hold about you, or ask for it to be corrected if it’s inaccurate. Please contact us using the details below.

---

8. Contact Us

If you have any questions or concerns about this policy or how we handle your data, contact:

ApplyWise
PO Box 8035
North Road, Brighton East, Victoria, 3187
📞 0412 734 608
📧 [email protected]

---

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.