How to Apply for Home Care Package in Australia: A Step-by-Step Guide
Navigating Australia’s aged care system can be overwhelming — especially when you or a loved one needs support to remain living at home. One of the most helpful government-funded options available is the Home Care Package. But understanding how to apply for home care package support isn’t always simple.
This guide outlines the process step-by-step — and if you’d prefer one-on-one help, ApplyWise is here to support you every step of the way.
What is a Home Care Package?
A Home Care Package is funding provided by the Australian Government to help older people remain at home safely and independently. The funding is flexible and used to pay for services like personal care, cleaning, transport, nursing, and more.
There are four levels of Home Care Packages:
- Level 1 – Basic care needs
- Level 2 – Low-level care needs
- Level 3 – Intermediate care needs
- Level 4 – High-level care needs
Who is Eligible?
You may be eligible for a Home Care Package if:
- You’re an older person who needs support to remain living at home, or
- You’re a younger person with care needs not met by other services (e.g., disability, dementia)
To access a package, you must first undergo an ACAS (Aged Care Assessment Service) assessment (called ACAT in some states). This determines your eligibility and care level.
Step-by-Step: How to Apply for Home Care Package
1. Register with My Aged Care
Call 1800 200 422 or visit myagedcare.gov.au to get started.
2. Complete an ACAS/ACAT Assessment
A qualified assessor will visit you at home to understand your care needs.
3. Receive an Approval Letter
If approved, you’ll be placed on the national waiting list and informed of your eligible package level.
4. Wait for Assignment
Wait times can vary depending on urgency and package level. Priority is given to higher-need applicants.
5. Choose a Provider
Once assigned, select an approved Home Care Package provider who will coordinate your services.
6. Develop a Care Plan
Work with your provider to create a personalised care plan that suits your lifestyle and goals.
7. Begin Receiving Services
Your chosen provider will manage the budget and arrange your support services.
How ApplyWise Can Help
Applying for a Home Care Package involves paperwork, wait times, and a lot of follow-up. ApplyWise makes the process easier, faster, and far less stressful.
We can:
- Prepare your My Aged Care application
- Help schedule your ACAS assessment
- Explain your approval letter and care level
- Support you in choosing a suitable provider
- Review care plans and service agreements
- Answer your questions at every stage
If you’re wondering how to apply for home care package funding and want clear, step-by-step support — we’re here to help.
Frequently Asked Question
How long does it take to get a Home Care Package?
Wait times vary depending on your care level and how urgent your needs are. For high-level packages, the wait can be several months. ApplyWise can assist with the process and help ensure you don’t miss out on any available support.
Ready to Get Started?
📞 Call Anthony on 0412 734 608
🌐 Visit applywise.com.au
We’ll guide you through the aged care system — clearly, compassionately, and step by step.
